This website is owned and run by AktorsKit. (“we”, “our”, “us”), part of AktorsKit. If we use the term “our Group”, this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term “our online services” refers to www.aktorskit.com, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Pinterest and Google+ and any other websites or apps we own or run from time to time. The term “our services” refers to our online services and any of our other products and services. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.
AktorsKit keeps all personally identifiable information you provide us confidential.
If you register your details with us, your information allows us to communicate with you about our products, promotions and activities.
The information that you provide us through our website will be used to update our customer database.
This information is for AktorsKit’s internal use only, and is used for the purpose of customer communication. If you purchase any of your products online, we will also use the information you provide us to process your order and its delivery to you.
We collect personal information about you when you register or subscribe for one of our services, place an order, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, use our Personal Shopping services, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, enter competitions or special promotions, sign up for our special offers or other updates, participate in research panels or fill in surveys. By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy. We may also receive information about you from our Group and from third parties, with whom we have a business relationship.
The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, responses to research panels and surveys, the type of browser you use (a browser is the program you use to look at websites, such as Internet Explorer, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers being used by your mobile phone when you use our locations-based services on your mobile phone or tablet) and other location information (for example, GPS measurements), photographs and other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us.
To view or edit your personal information, head to the bottom left corner of your screen and click “My Account” and select the option “Sign in”. Using your User ID and password to log in, you will find your personal information may be changed within “My Details”, “Shipping details” and “My Email Preferences”. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing shipping/billing address. If you change your shipping or billing address while your order is still being processed, the order will be re-processed through security validation checks.
We will take all reasonable care to maintain appropriate safeguard to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These cover storing, using and releasing any information you have provided us, as well as measures designed to prevent unauthorised access or use. When you place an order or access your account information, we use secure socket layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.